Frequently Asked Questions
Where is Betty’s Marketplace located?
We are proudly based in Tillsonburg, Ontario, serving our local community and surrounding areas online.
What does “pre-loved” mean?
Pre-loved items are gently used and carefully selected so they still have lots of life left.
Are items checked before sale?
Yes. All pre-loved items are visually checked for quality and condition before being listed.
Are items cleaned before sale?
Items are received in clean condition. We recommend washing clothing before use, as with any purchase.
Do you ship orders?
Yes, shipping options and rates are shown at checkout.
Do you offer returns?
Due to the one-of-a-kind nature of pre-loved items, all sales are final unless otherwise stated.
Do you sell local maker products?
Yes. We proudly feature items from local makers and small businesses alongside pre-loved finds.
